Refund & Cancellation Policy
Last update: 16/09/2025
Charmbodies.com (“Site”) provides only digital services (ad publishing, premium plans, etc.). This policy outlines the refund and cancellation conditions for paid services.
1. General Principles
- Purchases are made through secure third-party payment providers.
- The Site does not sell physical products; only online/digital services are provided.
- Services can only be purchased by users aged 18 or older.
2. Right of Withdrawal
- Under EU and French consumer law, digital services are subject to a 14-day withdrawal right.
- However, once the service has begun (e.g., the ad has been published), the withdrawal right ends and no refund will be given.
3. Cancellation Conditions
- If an ad/package is cancelled before being published → the payment will be refunded.
- Once the ad/package has been published → no refund will be granted.
- In case of technical errors (duplicate payment, system issue) → a full refund will be issued.
4. Refund Process
- Refund requests must be sent to: [email protected]
- Refunds will be processed using the original payment method within 7–14 business days.
- Bank or transaction fees may be charged to the user.
5. Disclaimer
- Refunds are only possible under the conditions above.
- Dissatisfaction due to personal preferences (e.g., ad performance, client response) is not a valid reason for a refund.
6. Contact
For questions:
[email protected]