Refund & Cancellation Policy

Last updated: 13/02/2026

Charmbodies.com (the “Site”) offers paid digital services for promotion / premium options (the “Service”). Publishing an ad on the Site is free. This policy sets out the cancellation and refund terms applicable to paid purchases.

1. General principles

• The Site does not sell physical products: only online/digital services.
• The Site is strictly reserved for users aged 18 or over.
• Payments are processed by third-party payment providers.

2. One-time purchases (no subscription)

• No trial period / no free trial.
• No subscription / no recurring payments / no automatic renewal.
• Each purchase is one-time and corresponds to a duration/option displayed at the time of payment. Upon expiry, a new purchase is required if the user wishes to extend.

3. Service start

• The Service (promotion / premium option) starts immediately at the time of payment.

4. Cancellation

• Since the Service starts immediately upon payment, cancellation before the start of performance is not applicable after payment is confirmed.

5. Refunds

• Service started: once the Service has started, no refund is granted, unless required by applicable law.
• Technical error / duplicate payment: in the event of a proven technical error (e.g., duplicate payment, malfunction preventing activation), a refund may be issued after verification.

6. Request procedure (billing / refund)

Requests must be sent to: [email protected] and should include:

• the account email address,
• the date and amount of the purchase,
• the transaction identifier/record (if available),
• a factual description of the issue (e.g., duplicate payment, technical error).

7. Refund method

• Refunds, when granted, are issued to the original payment method, where possible.
• Actual timeframes may depend on the payment provider and/or the user’s bank.

8. Contact

Billing or refund questions: [email protected]